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Superyacht Forum | Luxury Hospitality | Peter Vogel
28Nov 22
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Highlights from the Superyacht Forum

28 November 2022 Diana van Kamp Blog

Written by: Lynne Edwards This month, The Superyacht Forum brought together over 800 people from our industry to celebrate a formidable milestone – its 30th anniversary. Amidst the celebrations, a key question surrounded many of the debates and discussions that took place – how can our industry evolve over the next 30 years? From the … Continue reading

monaco marina yacht show 2022 | luxury hospitality
01Nov 22
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MYS highlights

1 November 2022 Diana van Kamp Blog

Written by: Lynne Edwards From life ashore after yachting to the Shore Future Forum to conserving our ocean, here’s a roundup of the Monaco Yacht Show highlights from the LH team. Coming ashore at the Shore Future Forum – ‘endless possibilities’ Held at the beautiful HQ of the International Hydrographic Organization in Monaco, the Shore … Continue reading

29Sep 22
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Captains & Crew: Fostering Teamwork Onboard

29 September 2022 Diana van Kamp Blog

Written by: Lynne Edwards The early years of Captain Kelly J. Gordon and Captain Brendan O’Shannassy differ quite dramatically. While Kelly grew up on a farm in small town Indiana, far away from water, Captain Brendan messed about with boats as a boy, in an Australian coastal town. However, both grew up to embrace uncertainty … Continue reading

24Aug 22
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What is luxury hospitality?

24 August 2022 Diana van Kamp Blog

Written by: Renata Balla What is luxury hospitality? From gilded rooms to sprawling, expansive swimming pools, caviar and the finest delicacies served with world-class silver service, a variety of images may spring to your mind. Transfer this term to super yachts and we venture into a world that includes even more exceptional additions – missile … Continue reading

18Jul 22
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7 ways to help improve employee retention onboard

18 July 2022 Diana van Kamp Blog

Written by: Lynne Edwards   Back in 2017, Impact Crew conducted a survey of over 800 people within the yachting industry that revealed the stark reality of high crew turnover in the industry. It found that nearly 50% of yacht crews leave within the first year. Specifically 38% of senior crew, 69% of junior crew … Continue reading

01Jun 22
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5 reasons why the best hospitality training for you starts with knowing yourself

1 June 2022 Diana van Kamp Blog

Written by: Julia Rogers 5 reasons why the best hospitality training for you starts with knowing yourself From carrying plates with aplomb to creating a perfectly balanced cocktail and delivering silver service in style, there are many technical skills that need to be mastered to ensure your guests receive exceptional service. Granted, these are all … Continue reading

Leadership training LH
13Apr 22
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Are leaders born or made?

13 April 2022 Diana van Kamp Blog

Written by: Lynne Edwards Are leaders born or made? It’s a question that continues to fascinate. Why? Because effective leadership remains vital in transforming many different situations – from the chief steward who’s run out of ways to motivate their crew to the newly-appointed CEO who needs to lead their organisation out of a deficit. … Continue reading

23Feb 22
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Build on your knowledge, but also invest in the transformative power of Insight

23 February 2022 Diana van Kamp Blog

Written by: Lynne Edwards Knowledge is power – not least for the champagne makers of the 19th century – who found themselves to be something of a vulnerable target in the workplace. Long before health and safety was established, they wore metal masks to protect their faces, due to the bottles’ tendency to explode with … Continue reading

27Jan 22
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Cultural differences

27 January 2022 Diana van Kamp Blog

Written by: Lynne Edwards In today’s Superyacht sector, approximately 5000 superyachts worldwide employ around 165,000 crew with a huge diversity in nationalities, cultures and customs. This diversity, which encompasses background, experience, race, gender, orientation and socio economic background. has therefore to be of paramount importance to all Management companies, Captains and Heads of Department. As … Continue reading

17Nov 21
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How Language Builds Trust

17 November 2021 Diana van Kamp Blog

Written by: Lynne Edwards and Julia Rogers Words have power to hurt or heal ‘Sticks and stones may break my bones but words will never hurt me.’ A well known childhood rhyme that holds little truth for anyone who’s survived the playground. And although the majority of people no longer have to deal with child-like … Continue reading

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