The PYA G.U.E.S.T. program (Guidelines for Unified Excellence in Service Training) is designed to inspire and support current and future Stewards and Stewardesses working in interior departments onboard luxury superyachts. GUEST is a learning platform to further yachting professionals’ careers and fill skills gaps at all levels.
G.U.E.S.T. approved trainers all have extensive yachting and high end hospitality backgrounds and fully understand the pressures of working in a multifaceted environment; they understand exactly what is expected of you to perform your role onboard.
The G.U.E.S.T. program has been shaped by yachting industry professionals and responds to changing industry trends via feedback from and consultation with crew working onboard superyachts. The entire curriculum is focused on ensuring you become the very best at what you do.
Professional Yachting Association (PYA) is a non-profit, membership association run by crew for crew; it’s known in the industry as the ‘voice of international yacht crew’. Founded in 1991, in response to creation of the first Large Yacht Code (LYC), the PYA has a long history of working with policy makers to write industry-relevant rules and regulations that take into account the needs and concerns of crew who live and work onboard yachts. The PYA is committed to providing practical advice and career-development services to its members while advocating on behalf of their members in discussions with policy makers.
The Institute of Leadership & Management (ILM) is the UK’s leading provider of leadership, coaching and management qualifications and training. Luxury Hospitality Group’s leadership training has been vetted and accredited by the ILM, which is part of the City & Guilds Group. This means participants who successfully complete both Levels 1 and 2 of our bespoke training can be awarded an internationally recognised Continuous Professional Development Certificate from the ILM.
Warsash Superyacht Academy is the world’s premier maritime education and training provider and part of a prestigious innovation hub, which includes other faculties and services within Southampton Solent University in the UK. The Academy provides high-quality education and training for the superyacht industry to meet the growing international demand for crew, officers and captains to be trained to the highest professional standards.
Profiling tools, otherwise known as personality and behaviour assessments, have been around for decades, and are commonly used in the corporate world to define and measure individual strengths and weaknesses. Talent Dynamics is changing the game – it’s a system that assesses personality, strengths, productivity, values and behavior, linking these to activities that either energise or deplete energy, giving the recipient insight and a clear path to guide them towards success. The principle behind Talent Dynamics is that individuals, teams and entire organisations perform at their best when they are in a state of ‘flow’. Put simply, flow is your path of least resistance, using your natural talents. In yachting it means a harmonious crew operating a successful yacht. We work together with The Crew Coach on our Leadership trainings.
WSET provides qualifications to inspire and empower the world’s wine and spirits professionals and enthusiasts. They currently offer nine qualifications covering wines, spirits and sake.
WSET qualifications are globally recognised as the international standard in wine and spirit knowledge. They are designed for those who are just starting out in their careers, as well as established professionals, and the many enthusiasts who have a passion for wines and spirits.
We work together with ISAAC on our Beverage Specialist trainings.