LEADERSHIP & MANAGEMENT

TRAINING PROGRAM

This training program is designed for anyone who is in a position of responsibility, wishing to expand their knowledge and who needs effective tools to lead them to great performance. For example:

LEADERSHIP & MANAGEMENT

  • Captains, Heads of Department and middle management
  • Chief Officers
  • Deck Officers
  • Chief and First Engineers
  • Bosuns

  • Pursers and Concierges
  • Interior Managers, Chief Stewards/Stewardesses
  • Executive Chefs and Sous Chefs
  • Heads of Service and Head Housekeepers.

Through this program, we help you to better understand the impact a leader can have on individuals and team performance, as well as the need to be flexible and adaptable.

On completion of this training, participants will have the knowledge and skills to develop, mentor and motivate their crew or staff towards a common goal, having gained core competencies in:

  • leadership styles
  • motivation triggers
  • teamwork development
  • goal setting

  • communication
  • recruiting / Sourcing
  • how to mentor and develop others
  • conflict resolution

MARITIME

HOTELS & RESORTS

DOMESTIC ESTATES