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Suitcases packed as if they are gift wrapped. Shoes polished so shiny, they are like mirrors. Shirts folded without any creases. Beds made so tight, it's almost like paper. Valet and Wardrobe is maybe even the most essential component in achieving the seven-star service level. But it's often underestimated.

As the season gears up the Palma show is around the corner 🌴. Peter will travel there to share the top 2018 Leadership...